To better serve your needs, we recommend and offer Marine Cargo Insurance for vessel, aircraft, railroad and truck. Insurance will protect shipper and/or consignee when losses occur by providing full coverage of value or replacement cost.
Your attention is drawn to the obligation of the customer/shipper/consignee to insure the goods under clause 21 of the GSL Lines Bill of Lading.
If a claim arises, please provide the following:
- A letter of claim setting out the circumstances of loss/damage, with the name/voyage of the vessel, port of loading/port of discharge, GSL Lines Bill of Lading No., Master B/L details, ETA/ETD of vessel, destination of cargo and nature of loss/damage (e.g. location short landed)
- Commercial Invoice
- Packing/GSLght List
- Bill of Lading (Legible copies showing front and reduce of Original, will all endorsements thereon
- Copies of any other B/L is issued/MBL
- Insurance Certificate/policy covering the goods
- Delivery Receipt for the cargo
- Customs/Trade-Net declarations for the cargo/Import/Export Permits
- Complete survey Reports with all attachments/photographs (clear originals)
- Notice to carriers of loss / damage
- All correspondence with parties on the claim, including carriers, freight forwarders, port authorities, insurers and hauliers
- Port authority short landing/damage certificate if applicable
- Statement of claim/loss computation from the claimant
- Salvage/Disposal Certificate if damaged cargo has been disposed of
- Repair estimates
- Photographs/diagrams/pictures of the loss/damage, where available
- Stuffing tally if stuffed by Customer/FCL shipments
- Analysis Certificates
- Airway Bills (if air cargo consignments)
- Where applicable, the Sale & Purchase Contract for the goods
- All documents which are in a language other than the English Language must be accompanied by a certified translation in English in order to be considered
Please remember that the time limits for filing claims are critical.
It is imperative that you inform us immediately in writing of any losses or damage as failure to do so may prejudice your claim or sight of recovery. |